Effective Date: 04/02/2026
At Endarose Interiors, we take pride in the quality of our furniture and interior-related products. This Returns & Refunds Policy outlines the conditions under which items purchased from endaroseinteriors.com may be returned or refunded.
By placing an order on our website, you agree to this policy.
Returns are accepted only under the following conditions:
The item is damaged or defective at the time of delivery
The issue is reported within 48 hours of receiving the product
The item is unused, uninstalled, and in its original condition and packaging
Any claim made after 48 hours of delivery may not be eligible for return or refund.
The following items are non-refundable and non-returnable:
Custom-made or made-to-order furniture
Items produced based on specific client requests or measurements
Items that have been used, installed, altered, or damaged after delivery
To initiate a return request, please contact us with the following details:
Order number
Clear photos or videos showing the defect or damage
A brief description of the issue
📧 Email: info@endaroseinteriors.com
📞 Phone / WhatsApp: +234 906 843 2940
Our team will review your request and respond within a reasonable timeframe.
If your return request is approved:
Refunds will be processed through the original payment method used at checkout
Refund processing time may vary depending on Paystack and your bank
Shipping or delivery fees are non-refundable, unless otherwise stated
Where applicable, we may offer:
Replacement of defective items
Exchange for the same product (subject to availability)
Exchanges are handled on a case-by-case basis.
Endarose Interiors is not responsible for:
Delays caused by third-party logistics providers
Incorrect delivery information provided by the customer
Please ensure all delivery details are accurate before completing your order.
Orders for custom or made-to-order items cannot be cancelled once production has commenced.
For standard products, cancellation requests must be made before dispatch. Once an order has been shipped, cancellation may not be possible.
For all returns, refunds, or exchange inquiries, contact us at:
Endarose Interiors
📍 Buena Vista Estate, Eleganza Lekki, Lagos State
📧 Email: info@endaroseinteriors.com
📞 Phone: +234 911 368 5285
WhatsApp: +234 906 843 2940
🌐 Website: endaroseinteriors.com
This Returns & Refunds Policy forms part of our Terms & Conditions and should be read alongside them before making any purchase on our website.
• Terms & Conditions: https://endaroseinteriors.com/terms-conditions
• Privacy Policy: https://endaroseinteriors.com/privacy-policy